Shipping policy

All orders are shipped via Canada Post. At checkout, you can choose from Expedited, Xpresspost, or Priority shipping options. If your order qualifies for Free Shipping, it will be sent using Expedited service.

If you would like to use a shipping carrier other than Canada Post, please contact us before placing your order. We will do our best to make special arrangements for you. Please note that choosing a different carrier may result in higher shipping costs and will not qualify for Free Shipping.

All packages are shipped from Montreal, QC. Depending on the destination, delivery within Canada may take 1 to 4 business days. You can get an estimated delivery time on the cart page before checkout—this estimate is provided by Canada Post and is for reference only.

Free Shipping is applied when order's subtotal reaches $69.99 CAD or more before tax and after discounts. If this threshold changes, we’ll announce it clearly on our website.

Free Shipping does not apply if your package has a linear dimension greater than 2 meters or weighs more than 20 kg.

We do our best to ship your package as quickly as possible. However, once it leaves our office and is in the hands of Canada Post, we cannot guarantee that there won’t be delays. Rest assured, if a delay occurs, we’ll do everything we can to assist you in communicating with Canada Post to resolve the issue. Please note that we cannot be held responsible for delays caused by force majeure events such as natural disasters, extreme weather, or strikes.